Website Privacy Policy

Effective Date: June 2, 2026

Last Updated: June 2, 2026

This Website Privacy Policy explains how shrinkMD ("shrinkMD," "we," "us," or "our") collects, uses, and shares information through shrinkMD.com and related digital services (the "Site").

This policy covers general website and platform information. It does not cover Protected Health Information (PHI), which is governed by our HIPAA Privacy Policy and Notice of Privacy Practices. Information about our workforce is covered by our California Employee Privacy Notice.

1. Information We Collect

Information you provide. When you complete a contact or referral form, join our waitlist, register for an account, or otherwise communicate with us, we collect the information you give us, such as your name, email address, phone number, and the contents of your message.

Information collected automatically. When you use the Site, we and our service providers may automatically collect technical and usage information, including your IP address, device and browser type, operating system, pages viewed, referring and exit pages, and the dates and times of your visits. This information is collected through cookies and similar technologies.

Information from third parties. We may receive information from service providers that help us operate the Site, such as hosting, analytics, and communications vendors.

2. Cookies and Similar Technologies

We use cookies and similar technologies that fall into the following general categories:

• Essential cookies, which are necessary for the Site to function.
• Functional cookies, which remember your preferences, including your language selection through the on-demand Google Translate feature.
• Analytics cookies, which help us understand how the Site is used so we can improve it, where enabled.

You can control cookies through your browser settings and, where available, through the cookie notice presented on the Site. Declining non-essential cookies will not prevent you from using the core parts of the Site.

3. How We Use Information

We use the information we collect to:

• Operate, maintain, secure, and improve the Site
• Respond to inquiries, referrals, and waitlist requests
• Communicate with you about services, scheduling, and updates
• Detect, prevent, and address fraud, abuse, and technical issues
• Comply with our legal obligations

We do not sell your personal information.

4. How We Share Information

We may share information with:

• Service providers that perform functions on our behalf, such as hosting, analytics, communications, and payment processing, under agreements that limit their use of the information.
• Legal and safety recipients, when we believe disclosure is necessary to comply with law, enforce our terms, or protect the rights, safety, or property of any person.
• Business transfers, in connection with a merger, acquisition, financing, or sale of assets, subject to this policy.

We do not share your information with third parties for their own independent marketing without your consent.

5. Third-Party Services

The Site uses third-party tools that may collect information under their own privacy policies, including:

• Google Translate, for on-demand translation of page content
• YouTube, for embedded videos
• Payment processors, for applicable transactions
• Analytics providers, where enabled

We encourage you to review the privacy policies of these third parties.

6. Your Choices

• You can adjust or block cookies through your browser settings.
• You can opt out of marketing emails using the unsubscribe link in those messages.
• Some browsers offer a "Do Not Track" signal. Because there is no common industry standard for these signals, we respond to them where required by applicable law.

7. State Privacy Rights

Depending on where you live, you may have rights regarding your personal information. California residents should review our California Consumer Privacy Notice for additional details about their rights under the CCPA and CPRA.

8. Data Security

We use administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, including to provide the Site, comply with our legal obligations, resolve disputes, and enforce our agreements.

10. Children's Privacy

The Site and Services are not directed to children under 18, and we do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Website Privacy Policy from time to time. The most current version will be posted on the Site with an updated effective date.

12. Contact Us

If you have questions about this policy, contact us at [email protected] or 1-877-747-4656.